Exchange Policy

We are Using SWAP (SWAP.COM.BD) mentioned price for Exchange. To know your product approximate price value please browse SWAP.COM.BD or use SWAP apps to know exact value depending On condition.

To exchange a device, customer must fulfill all of below criteria:

  • Customers should have valid proof of being the owner of the phone.
  • Phones should not be broken or damaged or with existing internal issue.
  • Phone should not be repaired.
  • Customer can exchange a phone with such valuation which cannot be higher than the phone purchased.
  • Customer should provide NID/Passport copy and follow instruction to provide all details in purchase form.